{"id":35256,"date":"2024-11-01T09:11:23","date_gmt":"2024-11-01T09:11:23","guid":{"rendered":"https:\/\/arewx.com\/?page_id=35256"},"modified":"2024-11-01T09:11:28","modified_gmt":"2024-11-01T09:11:28","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/arewx.com\/index.php\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<h3 class=\"wp-block-heading\">Refund and Returns Policy<\/h3><p>At AREWX LLC, we want you to be completely satisfied with your purchase. We offer free returns and exchanges on eligible items, with customers responsible only for any personal transportation or gas costs associated with dropping off returns. Please read below for full details on our policy.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h2 class=\"wp-block-heading\">1. Return and Exchange Eligibility<\/h2><p>We accept returns and exchanges on items within 30 days of delivery, provided they meet the following criteria:<\/p><ul class=\"wp-block-list\"><li><strong>Condition:<\/strong> Items must be unworn, unwashed, and in their original condition with tags and packaging intact.<\/li>\n\n<li><strong>Non-Returnable Items:<\/strong> Certain items, such as final sale items, gift cards, and some clearance items, are not eligible for return or exchange.<\/li><\/ul><p>If you received a defective or incorrect item, please contact us at <strong><a>support@arewx.com<\/a><\/strong> for assistance.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h2 class=\"wp-block-heading\">2. Free Return Process<\/h2><p>We offer free returns and exchanges for eligible items. Follow these steps to start the process:<\/p><ol class=\"wp-block-list\"><li><strong>Contact Us:<\/strong> Reach out to us at <strong><a>support@arewx.com<\/a><\/strong> with your order number, details of the item, and reason for the return or exchange.<\/li>\n\n<li><strong>Return Authorization:<\/strong> Our team will review your request and provide return instructions, including a prepaid shipping label if applicable.<\/li>\n\n<li><strong>Ship the Item:<\/strong> Pack the item securely and drop it off at the designated carrier location. While the return shipping is free, customers are responsible for their own transportation or gas costs associated with drop-off.<\/li><\/ol><p>Upon receiving your returned item, we will inspect it and process your refund or exchange.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h2 class=\"wp-block-heading\">3. Refunds<\/h2><p>Once we receive and approve your return, a refund will be issued to your original payment method within 5\u201310 business days. You will receive an email confirmation once your refund has been processed.<\/p><h3 class=\"wp-block-heading\">3.1 Refund for Shipping Fees<\/h3><p>Initial shipping fees are non-refundable, except in cases where we made an error with your order, such as sending a defective or incorrect item.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h2 class=\"wp-block-heading\">4. Free Exchanges<\/h2><p>We are happy to offer free exchanges for eligible items if you need a different size, color, or item. Please contact us to initiate the exchange process. We\u2019ll send you a prepaid shipping label and ship the replacement item once we receive your original item.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h2 class=\"wp-block-heading\">5. Damaged or Incorrect Items<\/h2><p>If your item arrived damaged or incorrect, please contact us within 7 days of receiving your order at <strong><a>support@arewx.com<\/a><\/strong>. Include your order number and photos of the item to help us resolve the issue quickly. We will provide a replacement or refund as needed.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h2 class=\"wp-block-heading\">6. European Union Right of Withdrawal<\/h2><p>Customers in the European Union have the right to withdraw from their purchase within 14 days of receipt without providing a reason. To exercise this right:<\/p><ol class=\"wp-block-list\"><li><strong>Contact Us:<\/strong> Email <strong><a>support@arewx.com<\/a><\/strong> with your order details and a statement of your wish to withdraw.<\/li>\n\n<li><strong>Return the Item:<\/strong> Return the item within 14 days of notifying us. Customers are responsible for any gas costs associated with the return drop-off.<\/li><\/ol><p>Once we receive the returned item in its original condition, we will issue a full refund, including standard shipping costs.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h2 class=\"wp-block-heading\">7. Additional Questions<\/h2><p>If you have further questions about our Refund and Returns Policy, please contact us at <strong><a>support@arewx.com<\/a><\/strong> or <strong>+1 (716) 559-8883<\/strong>. We are here to help and make your shopping experience as easy as possible.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><p>Thank you for choosing AREWX LLC!<\/p>","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy At AREWX LLC, we want you to be completely satisfied with your purchase. We offer free<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-35256","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/arewx.com\/index.php\/wp-json\/wp\/v2\/pages\/35256","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arewx.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/arewx.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/arewx.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/arewx.com\/index.php\/wp-json\/wp\/v2\/comments?post=35256"}],"version-history":[{"count":1,"href":"https:\/\/arewx.com\/index.php\/wp-json\/wp\/v2\/pages\/35256\/revisions"}],"predecessor-version":[{"id":35257,"href":"https:\/\/arewx.com\/index.php\/wp-json\/wp\/v2\/pages\/35256\/revisions\/35257"}],"wp:attachment":[{"href":"https:\/\/arewx.com\/index.php\/wp-json\/wp\/v2\/media?parent=35256"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}